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Save time by researching the best postal option online and preparing your mail at home. You can visit any branch to ask for advice on these services and purchase your postage.
Prepare your items at home to speed up dropping your mail off in branch. Please drop off your mail at the Post Office branch you selected during the booking process.
Here are four key things you can do to save time in branch
Check what you can send in the post before packing your item. Don't worry if you're not sure. We'll ask you what's inside your package to confirm it's safe to send.
Don't wait until you're in a busy branch to pack items. Do it in the comfort of your home. Follow our guide to packing items securely. Read our tips on addressing items clearly and correctly.
If you send items abroad, you must fill in a customs form. If you use Parcels Online services with DPD and Evri, you’ll fill in the forms during the booking process. If you have a printer, customs forms can be completed online for Royal Mail services. Pick one up in branch if you don’t have a printer or need a Parcelforce Worldwide customs form. You can avoid your item being delayed by filling in your customs forms correctly.
There are different ways to send your mail. You can choose when you want your package to arrive, how much you want to cover it for loss or damage, and do you want a signature on delivery or full tracking.
If you choose Parcels Online services with DPD or Evri, you’ll go through all the options before buying your postage.
If you select a Royal Mail or Parcelforce Worldwide service, please research your options before coming in branch to buy your postage or ask us for help when you’re there.
You can avoid longer queues by visiting your local branch at quieter times. Just ask the team there when they are.
Some branches may be open earlier in the morning, later in the evening or over the weekend. You can check their opening hours with our branch finder.
Some branches have self-service kiosks where you can post cards and parcels to the UK with standard, signed-for and next-day services, return items and buy stamps to take away. To find a branch with a kiosk, tick the ‘Post & Go self-serve’ option in our branch finder.
Drop & Go could save you time and effort if you post items regularly. Our free, same-day service allows you to simply drop off your parcels in branch, and we'll sort out the postage. Perfect for online sellers, small businesses, or anyone regularly sending lots of parcels.
You can use any Post Office branch to buy postage and drop off your mail with Royal Mail and Parcelforce Worldwide services. Parcels Online services with DPD and Evri are only available at participating Post Office branches. You’ll select a branch during the booking process.