For further information about the Horizon IT Scandal, please visit our corporate website

What can you do at a Banking Hub?

You can access various services at a Banking Hub:

cash and bank card

Personal banking

Pay cash or cheques into your account, take out money and check your available balance

stack of pound coins

Business banking

Run and grow your business by paying in cash or cheques, withdrawing money and getting change when you need it

bills in an envelope

Bill payments

Easily manage your household expenses by paying your utility bills, and topping up your gas and electric

Meet your bank face-to-face

You can get in-person help with your banking questions from Community Bankers. They’re available on different days from the following banks.

Check with your local hub for more details

  • Bank of Ireland
  • Barclays
  • Bank of Scotland
  • Danske Bank
  • Halifax
  • HSBC
  • Lloyds Bank
  • NatWest
  • Royal Bank of Scotland
  • Santander
  • TSB
  • Ulster Bank
  • Virgin Money

Opened hubs

  • London and Home Counties
  • Midlands and east of England
  • North England
  • South and west of England
  • Northern Ireland
  • Scotland
  • Wales

London and Home Counties

Acton, London

Ampthill, Bedfordshire

Haslemere, Surrey

Luton - Bury Park, Bedfordshire

Rochford, Essex

Royston, Hertfordshire

Ware, Hertfordshire

Welling, Kent

West Drayton, Greater London

Midlands and east of England

Barton-on-Humber, Lincolnshire

Belper, Derbyshire

Buckingham, Buckinghamshire

Clay Cross, Derbyshire

Downham Market, Norfolk

Harleston, Norfolk

Haverhill, Suffolk

Kirkby in Ashfield, Nottinghamshire

Lutterworth, Leicestershire

Mablethorpe, Lincolnshire

Oakham, Rutland

Pershore, Worcestershire

Shirebrook, Derbyshire

Stapleford, Nottinghamshire

Syston, Leicestershire

Watton, Norfolk

North England

Barnoldswick, Lancashire

Batley, West Yorkshire

Bramhall, Lancashire

Cheadle, Staffordshire

Cottingham, East Yorkshire

Elland, West Yorkshire

Filey, North Yorkshire

Heywood, Greater Manchester

Hornsea, East Yorkshire

Horwich, Lancashire

Knaresborough, North Yorkshire

Maryport, Cumbria

Newton Aycliffe, County Durham

Ossett, West Yorkshire

Otley, West Yorkshire

Prescot, Merseyside

Ramsbottom, Greater Manchester

Stalybridge, Greater Manchester

Stone, Staffordshire

Thorne, South Yorkshire

Ulverston, Cumbria

Wath upon Dearne, South Yorkshire

West Kirby, Merseyside

Withernsea, East Yorkshire

South and west of England

Axminster, Devon

Bodmin, Cornwall

Brixham, Devon

Dartmouth, Devon

Dawlish, Devon

Helston, Cornwall

Looe, Cornwall

Royal Wootton Bassett, Wiltshire

Saltash, Cornwall

Shoreham-by-Sea, West Sussex

Sidmouth, Devon

Teignmouth, Devon

Wellington, Somerset

Northern Ireland

Kilkeel

two people shaking hands in front of a Post Office Banking Hubs sign

Announced hubs

With many UK banks closing branches across the country, many people are being left without essential banking services.

We’re working with Cash Access to open many more Banking Hubs in the coming months. They’ll bring in-person banking services and face-to-face support where it’s needed most.

What if there isn’t a Banking Hub near me?

If your local bank branch has closed and you prefer in-person services over online or telephone banking, there are two things you can do:

Request a Banking Hub in your area

Many Banking Hubs have been set up because local communities asked for them. If you think your area could benefit from having one too, you can request an Access to Cash review on the LINK website.

Visit your local Post Office branch

Access your personal or business bank account at any of the UK’s 11,500 Post Office branches. You can pay in cash and cheques, withdraw money and check your balance over the counter.

Common questions about Banking hubs

  • While the UK shifts to more digital services, many people still need or prefer to bank face to face. And easy access to cash services is essential, too.

    For lots of communities, a Banking Hub offers a convenient, shared solution that brings Post Office cash services and Community Bankers together in one place.

  • To find out which services your own bank offers in Banking Hubs and our branches, visit our everyday banking page.

  • Banking Hubs are usually open from 9am to 5pm, Monday to Friday. But hours can vary depending on the location. Before you visit, make sure you check its opening times using our branch finder.

  • No. While they’re operated by Post Office, Banking Hubs aren’t regular Post Office branches.

    This means services like posting letters and parcels, insurance products, travel money as well as identity services like passports, aren’t available in our hubs.

    If you need these services, you can search for branches near you that offer them using our branch finder.

  • Banking Hubs are set up by LINK, after identifying areas where people need cash and banking services. You’ll usually find them in places where bank branches have closed.

    Post Office is then brought in to run each Banking Hub site and provide important cash services to the local community.

Banking Hubs help and support

Get answers to frequently asked questions, plus more help and support for Banking Hubs.

Get help with Banking Hubs