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For further information about the Horizon IT Scandal, please visit our corporate website

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  3. Bill Payments Complaints

Complaints about bill payments

If you're not happy with your bill payments experience, we'll do our best to put things right. Please complete this form to tell us about your issue and one of our team will be in touch.

All fields must be completed unless marked as 'optional'

Your details

We'll only use this to contact you about your enquiry

We'll only use this to contact you about your enquiry

Your complaint

Please tell us which Post Office branch you visited, such as its name and address

Do you have a receipt for this purchase or transaction?